‘DM your details’: Travellers warned of scam airline accounts as Iran war disrupts flights

Criminals exploiting Middle East crisis by targeting customers seeking help or refunds from affected carriers

Your flight has been delayed as a result of the Middle East crisis and you want to find out what’s happening, so you go online for an answer. You find a social media account run by the airline you are booked with and post a question, and get a reply offering help.

You’re asked to send a direct message with details, which seems reasonable. A conversation starts and you are told to give your phone number as you may be due compensation. This is where it all starts going wrong: instead of being given money, you have it taken. Although it looked official, the account that replied was a scam.