Stranded passengers and drivers at breaking point: readers weigh in on short cab trips from Sydney airport

As well as disgruntled travellers, several former and current taxi drivers wrote in to tell their side of the story

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John Heron landed in Sydney earlier this month after a late-night flight, planning to spend the evening at a hotel next to the airport, about 1.5km from the domestic terminal.

But when the 75-year-old walked up to the taxi rank, backpack and suitcase in tow, he says two drivers in row refused his fare because the trip was too short. The NSW Taxi Council says while the majority of drivers do the right thing and follow the law, when it comes to accepting fares, it is unacceptable for any passenger to be put in Heron’s position.